WebThe service catalog assists customers in making these requests without having to interact with an agent, while also allowing agents to initiate requests on behalf of customers. Customers expect a seamless journey from engagement to delivery, and they want their requests or issues to be resolved within a timeframe that they consider acceptable. WebApr 19, 2010 · Fields: Category – Choice field (Uses the Incident table and Category field as choice table and field) Subcategory – Choice field (Uses the Incident table and Subcategory field as choice table and field. Also needs to be made dependent on the ‘u_category’ field)
Is it possible to configure multiple picklist in Servicenow?
WebFeb 24, 2011 · The classic use case for an order guide is the ‘New Employee Hire’ item that ServiceNow provides in the out-of-box demo data. While order guides are really a front-end routing concept, it can sometimes be useful to report on requests that were generated for a particular order guide. WebThe orderBy () and orderByDesc () methods both accept one argument: The name of a field in the database table specified when instantiating the GlideRecord object you're calling this method on. list of cities and counties in missouri
Retrieving order guide information for an ordered item
WebApr 13, 2024 · Doug Odegaard is a senior solution architect for Lightstep from ServiceNow who enjoys helping organizations build and operate complex technical solutions. He’s worked with more than 40 different consulting clients and in vertical markets such as healthcare, insurance, utilities, and fintech over the past two decades. Observability is … WebCurrently more than 50% of the Swedish Public Employment Service’s benefit application processes have been automated in ServiceNow, with steady further increases over time. There’s no customization and very little coding which makes the system very easy to maintain and update. “While 100% automation is technically achievable in a legal ... WebJul 2, 2024 · My form has 4 fields with there variable names as follow - name, operating_system, instance_type, storage I am not able to fetch the values for these fields in the script. Here is my code snippet which I am trying to get the value - var vm = g_form.getValue ('name'); and second way - var vm = current.name; Both of these ways … images of wahoo emojis